Order #706781

1Fast400 Forums > International Customers



Posted by: Audrey45900 Oct 1 2009, 01:19 PM
Hi

My order says sent a month ago.
I had selected fedex international economy but was given deutsche post intern instead.

I realize there is no tracking number - but I'd like to find out, how long should I wait for and how do I do about making a claim if necessary?

Can you provide me with the DHL invoice numbers?

Customer service has been unavailable both on phone and email

Posted by: Haz92 Oct 23 2009, 02:04 AM
how did you go abou contacting them? i am from Australia and need to contact BN but i am finding it very difficult as they havnt written back to any of my emails and their phone is unavailable also.

Posted by: Rene21 Nov 1 2009, 05:49 AM
Hi, i have a couple-mails over the last weeks regarding the status of my order and am yet to recieve a response! i didn't recieve anything yet
An update about the status of my order would be appreciated.


Order Number: 725179

Thank you



Best Regards

Rene

Posted by: Jayv24 Nov 3 2009, 05:25 AM
I'd send a mass email to everyone....

Mike McCandless
my65cuda@aol.com

Ordering Information
orders@1fast400.com

Customer Service
customerservice@beyondmuscle.com

Product Related Requests
requests@1fast400.com

Site Comments, Suggestions, Error Reports, etc.
webmaster@1fast400.com

Questions (Products, Bulk prices, etc)
questions@1fast400.com

Then follow up with a call to (336) 227-9950.

Posted by: kangs Nov 3 2009, 11:56 AM
QUOTE (Rene21 @ Nov 1 2009, 05:49 AM)
Hi, i have a couple-mails over the last weeks regarding the status of my order and am yet to recieve a response! i didn't recieve anything yet
An update about the status of my order would be appreciated.


Order Number: 725179

Thank you



Best Regards

Rene

Me...too....

any answer recieved...

give me a email....with invoice...not to come my country(thailand)

I go to custom and ask it...yesterday...

why do not you read my email...? mad.gif


Posted by: oluleci Nov 6 2009, 02:43 AM
I have an order with #729532. waiting since october 20. It's 17 days now but neither they response my emails nor there is any sound about my order.

where is my order, what the hell is going on?

Posted by: oluleci Nov 13 2009, 01:45 PM
I have recieved my order today. thanks, but for the next orders, please add any barcode of post.

Posted by: lububz Dec 8 2009, 06:23 AM
Ive been waiting nearly a month now for my order. Im in Australia, and like the ppl in the previous posts, im still waiting a reply from you ppl. This is very dissapointing. I want my shit or my money back!

Order #739418 (Shipped)
Order Date: Thursday 12 November, 2009

Todays date: Tuesday 8th December, 2009

Posted by: Wesley37 Dec 8 2009, 05:13 PM
crap... wish i saw this thread before i ordered...

Posted by: Bryce27 Dec 9 2009, 01:47 AM
crap!!!! Me too. Order supposedly shipped on November 16th Order #740726 (Shipped) via Deutsche Post International. For Animal Pak. I could understand if it were on the dodgy list at customs but 4 weeks surely somethings up! Disapointing.

Posted by: Rameen Dec 9 2009, 11:01 PM
I've been waiting for close to 2 months now for my order.

I sent an email a month ago, and got a response from "Dennis" saying that he would put a trace on it, but I had no response after that. I have sent several more emails since, but I still haven't received my order or a response. I think I will try the mass e-mail thing.

Order 727590
Shipped Oct 16