Customer Service Questions

1Fast400 Forums > International Customers

Posted by: Seth M Jul 10 2005, 06:49 PM

We now have a customer service representative that will be checking this section of the forum daily to better answer your questions and concerns regarding orders, however the most efficient way to immediately resolve your ordering issue is to contact customer service at Bulk Nutrition directly at (336) 567-0106.

Thanks...

Posted by: LaGueRiTaBoNiTa Jul 13 2005, 10:58 AM

Y para los que no hablan Ingles,tambien tenemos alguien que habla Español.Pon todas sus preguntas o preocupaciones aqui y tratare de contestarles.No se olvidan de poñer el numero de su orden.Gracias

Posted by: N e o Nov 18 2005, 11:53 PM

HI, I'm just wondering whether if there is going tobe any change regarding
the shipping method towards canadian customers.. So many times
I wanted to order supplements from BN despite the fact that I didn't receive
my item few years ago. BN did try again and it still didn't come through
so it'sno one's fault. I've been surfing other web sites for cheaper
s/h fee and I found a site b@#$@$#@#$.com I would totally order
from here if... s/h fee is little less. Can you try something like Priority as
your one of the option of carrier? I would totally appreciated if you can
talk to the shipping manager about this option for canadian customers..
Thank you~~~... Sorry for shopping in different website for now .

Posted by: david98560 Jan 21 2006, 01:11 PM

Hola tenia una duda sobre pedidos a españa, por que mi pedido (Order #224184) no ha llegado y creo que es por un problema con las aduanas, vivo en madrid y quisiera saber la forma de resolver el problema y empezar a tomar WHEY!!!

Posted by: Doogsy Nov 1 2006, 05:46 AM

i was just wondering how much shipping is to Scotland, UK??
thanks

Posted by: z2rus Nov 15 2006, 05:19 PM

Yep, how can I calculate shipping cost and what options are?

Posted by: Conker Dec 22 2006, 10:24 PM

Hi, I’m from Venezuela and I always buy Whey Protein and the last one was a 100% WHEY GOLD STANDARD (5.17lbs)80 servings but this one got a tiny sticker that said NOT FOR SALE IN THE U.S …… so I was wondering, less quality? , its something wrong whit the product ??, should I ask for my money back??

Please I need an answer

Posted by: MuscleStorm Jan 31 2007, 05:16 PM

hi, I'm from Romania!can i pay by Western Union?and how to proceed?
tnx

Posted by: Candle Mar 5 2007, 01:16 AM

How do you post a thread on the board,I have not received an email to confirm my resgistration and want to ask about some products i wish to order.

C

Posted by: McRazy Mar 8 2007, 04:46 PM

What is Deutsche Post Intern. i cant find a website for them? are they usually really slow? and when a shipments enters canada does it stay Deutsche Post Intern. or change over to a canadian shipping company? and lastly will these items be delivered straight to me house or to the post office?

Posted by: McRazy Mar 9 2007, 12:35 PM

Does anybody ever answer an email, a post or a phone call around here??!!? i have called countless times never got anyone i have left messages never got a call back, and never got emails back! so if anyone works here please let me know you exist!

Posted by: ivana123456 May 14 2007, 03:54 PM

we want to make purchases to the firm optimum nutrition.we are interested whether are they with the old or with the new packing?

Posted by: poolianjoole Jul 15 2007, 04:19 PM

QUOTE (Doogsy @ Nov 1 2006, 05:46 AM)

i was just wondering how much shipping is to Scotland, UK??
thanks

hi just wonderd if you ever had problem recieving your items because of customs.<br>

Posted by: dyames Jul 29 2007, 09:11 AM

I want to order your supplements here in the Philippines but the shipping cost is way much too expensive for our order, they say that there are coupons so that the shipping costs will be waived or discounted.

Where can I find these coupons?

Posted by: blnstm Aug 24 2007, 06:36 PM

how many posts do you need here to make a thread?

Posted by: Succio Aug 25 2007, 01:51 AM

QUOTE (McRazy @ Mar 8 2007, 01:46 PM)

LOL thats a new one, deutsche post international

Posted by: Doogsy Aug 25 2007, 04:46 AM

QUOTE (poolianjoole @ Jul 15 2007, 10:19 PM)

QUOTE (Doogsy @ Nov 1 2006, 05:46 AM)

i was just wondering how much shipping is to Scotland, UK??
thanks

hi just wonderd if you ever had problem recieving your items because of customs.<br>

Customs are fine with almost any supplements. The thing you have to watch out for is the import tax, which is frankly extortionate!!!

Posted by: typeRob Aug 25 2007, 12:31 PM

QUOTE (david98560 @ Jan 21 2006, 01:11 PM)

Posted by: Metalcore88 Oct 1 2007, 09:36 AM

Ok, for some reason I can't make my own thread/poll yet so I am posting in here. Anyone know why? ANYWAYS, I am from Ontario, Canada, and I want to order these products: Ragnarok from Millennium Sport, X-Factor from Molecular Nutrition, and Activate Xtreme from Designer Supplements. Has anyone from Ontario ever order these product and received them? I want to know if I will be able to get these past customs. I can't find these supplements in Canada. Thanks.

Posted by: Doogsy Oct 2 2007, 03:10 AM

You'd be better E-mailling or calling Admin directly - they rarely reply to posts.

I know BB.com have a list of products which can/cannot be delivered to certain countries.

Posted by: typeRob Oct 2 2007, 04:36 PM

QUOTE (Metalcore88 @ Oct 1 2007, 09:36 AM)

refer to the "DEUTSCHE POST to Canada!?!?!?" thread

Posted by: Doogsy Oct 2 2007, 04:42 PM

Yea its really helpful!

Posted by: Jonfoh Dec 17 2007, 01:33 PM

Hi I'm new to this site I'm just wondering if there are any other Canadian Customers who received their supplements alright from this website and what is the difference between the International shipping and the Fed Ex international shipping economy post. Is the international shipping still using Fed Ex? or some other company. Also does any body know if DMAE powder is legal to ship to Canada? thanks

Posted by: Hompie Dec 22 2007, 04:14 PM

Hello,

I ordered 2 weeks ago from the Netherlands.
Havent recieved anything yet is this normal?
1fast400 isnt answering any of my emails............

Marco

Posted by: Doogsy Dec 31 2007, 08:45 AM

http://forums.bulknutrition.com/?showtopic=39155&st=20 ????

Posted by: Rashkaz Jan 3 2008, 02:16 AM

does anyone know of a promotional code?

cheers

Posted by: LinkMan Jan 4 2008, 05:54 PM

Do you people do any work on a friday?

Posted by: ghuge Jan 8 2008, 05:40 PM

Well 1st time here, Ive ordered a few things, on Jan 1st actually, today is Jan 9th , and i still have received no email on when my products will arrive, i paid like $33.00 to have it rushed, i live in Canada and it shouldnt take that long any way, Ive even called, left message, lol , no response, wow , i just wanna know were my Epistane is lol, if you could email me or post somthing here would be much appriciated

Posted by: ghuge Jan 15 2008, 09:23 AM

Well its jan 15th and i ordered Havoc & EPI max on jan 1st well its the 15th now and still I have no products ,I even talk to a dude on the phone, and he said the product would be at my house in the next 2 working days, well its been 7 and still no products, i paid $33 for speeedy shiptment, and still nothing wowwwwwwwwwwww nice way to run a company, Ill never buy anything from you agai n, and ill make it my pleasure to inform everyone i know that BULK NUTRITION WILL RIP YOU OFF FOR YOUR MONEY THANKS FOR NOTHING SIGNED 1 PISSED OF DUDe ,and when im travelling threw your town, you can count on a visit from me !!!!!!!!!!!!!!!!!!!

Posted by: mesox Jan 29 2008, 02:15 AM

hi new too the site and well just wondering if everyone from Canada is having problem with shipping, or is it just a few incidents

Posted by: kaan90 Feb 5 2008, 08:31 PM

alright so im pretty annoyed, first you dont accept my solo card and then when trying to order off google it says bulk nutrition doesnt ship to the uk? why the hell not???

Posted by: captainamazing Feb 19 2008, 06:33 PM

I wish I read this forum before I placed an order. Seems like everyone from Canada has to wait atleast 3 months before getting anything.....

Posted by: LOZ1 Feb 26 2008, 06:24 PM

QUOTE (captainamazing @ Feb 19 2008, 06:33 PM)

I wish I read this forum before I placed an order. Seems like everyone from Canada has to wait atleast 3 months before getting anything.....

what about england how long does it take for delivery bag of shite.

Posted by: LOZ1 Feb 27 2008, 07:10 PM

QUOTE (Seth M @ Jul 10 2005, 06:49 PM)

hello mr customer service,I live in england it will cost a fortune to phone that number.ever heard of email,one that works you no and you get a feckin reply.
you have taken my money and that is that.0rderfst00425594.paid for rush delivery also.muppets!

Posted by: jonny911 Mar 31 2008, 06:46 AM

why is shipping for leviathan reloaded to england $38.00?
when things similar in weight and size are $10.00

Posted by: Jamie7 Jun 3 2008, 08:40 AM

Hi

Im an England dwelling customer, when I placed an order prevously I was required to pay import duty on the products as the price was stuck to the outside of the box,
Im planning on placing another order, quite large, and was wandering whether I would be able to get it posted without the price visable for the tax man to drool at.

Cheers

Gee

Posted by: tomtomtom Jun 25 2008, 11:44 AM

i hope that i am in the right threat now..

I have an problem with my order. You shipped it on the 10.6.08 and i got no package. the last package received until 7 days in austria.
My ordering number is 482335.
Sorry for my bad english (IMG:http://forums.bulknutrition.com/html/emoticons/smile.gif)
Please send my an PM or email with the shippment code.
i have already talked with DHL and the need a code to find the package.. can you help me?

Best Greatings
Tom

Posted by: chris62233 Jul 3 2008, 11:45 AM

I have a problem with my order 487641.

The item was shipped on 23 June 2008 but i have still not received the goods.

Can you trace the items to find out where they are and resolve how I can get them

Thanks for your help

John

Posted by: Mario286888 Jul 22 2008, 05:23 PM

QUOTE (Doogsy @ Oct 2 2007, 03:10 AM)

I know BB.com have a list of products which can/cannot be delivered to certain countries.

BB.com??
Could you post a valid link?

I'am interested in ordering Piracetam, but am unsure if it'll get confiscated.

Anyone from Croatia ordered it already?

Posted by: fernando6 Jul 31 2008, 07:34 PM

QUOTE (typeRob @ Aug 25 2007, 12:31 PM)

QUOTE (david98560 @ Jan 21 2006, 01:11 PM)

i need to know. if you send to mexico, by pound, objects, and how much you charge,... and how long takes,,,,, and if is safe..

Posted by: jpark89 Aug 31 2008, 11:33 PM

do the admins EVER reply to emails? how r we supposed to get any support when they dont reply to anything